LemonLaw Directory/IL/Chicago
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Consumer Law Group

Consumer Law Group

Chicago Consumer Protection Advocates Fighting for Your Rights

4.7(10854 reviews)
Chicago, IL
Consumer ProtectionWarranty DisputesManufacturer DefectsLemon Law
4.7 / 5
Rating
10854
Reviews
4
Practice Areas

About

Consumer Law Group is a Chicago-based legal practice dedicated to protecting consumer rights and advocating for clients in matters involving defective products and services. With a strong foundation in consumer protection law, the firm brings authoritative expertise to cases where consumers have been harmed by faulty goods or inadequate service delivery. The firm's attorneys are committed to ensuring that clients understand their rights under applicable consumer protection statutes and receive competent representation throughout the legal process.

The firm's practice encompasses various aesthetic treatment matters, where consumer disputes frequently arise regarding service quality, product defects, and business practices. Consumer Law Group approaches each client engagement with a thorough understanding of consumer protection frameworks and a commitment to holding responsible parties accountable. Their legal strategy focuses on investigating claims, identifying violations, and pursuing remedies available to affected consumers under state and federal law.

Consumer Law Group is admitted to practice in {license_state} and maintains the professional standards required of consumer protection attorneys. The firm serves clients seeking experienced counsel in consumer law disputes and works to achieve favorable resolutions while maintaining the highest standards of legal practice and client service.

Credentials & Affiliations

Illinois State Bar Association
National Association of Consumer Advocates
Chicago Bar Association
Better Business Bureau Accredited

Practice Areas

Consumer Protection35%
Warranty Disputes30%
Manufacturer Defects25%
Lemon Law10%

Manufacturer Defects

Product Defect Claims

Defective Product Investigation

Warranty Disputes

Warranty Breach Litigation

Consumer Protection

Consumer Rights Consultation

Service Quality Disputes

Lemon Law

Lemon Law Claims

Client Reviews

4.7

10854 reviews on Google

E

Eduardo Estrada

a month ago· via google

I cannot thank my attorney micheal cooper enough for the incredible work they did on my case. I was facing a very long sentence, and they fought tirelessly to protect my rights and secure a much better outcome than I ever expected. Their knowledge, preparation, and courtroom confidence truly made the difference. They kept me informed every step of the way and treated me with respect and compassion during one of the hardest times of my life. I highly recommend them to anyone needing a strong and dedicated defense lawyer.

G

Gabriel Lopez

a month ago· via google

Keep your money safe by staying away from this place. I was charged a $500 "investigation fee" on my first consultation and never again heard back from them. It's obvious that they spend a good amount of money on advertising as part of their gimmicks. All the 1 star reviews are for a good reason! Also a descent amount of legit complaints have been filed with the Better Business Bereau.

C

Cathy McCoy

5 months ago· via google

I appreciate all the hard work CLG, especially Gabriel Souza, has done for our case. He has been meticulous in his communication and sending documents. His response time is usually less than 1 hour. I feel like he is truly a partner with us in this journey.

K

Kc GARCIA

4 months ago· via google

The thieves of this town, wow... these people charged me 1,700 and I paid them 700 upfront. Okay, everything was perfect. Then another person calls me to tell me I have to pay 700 more on top of the 1,700, hahaha, they're the best... imagine, I canceled in less than 24 hours so they would give me my money back, and guess what happened... okay, we'll call you in 7 days for the cancellation, hahaha. They blocked my phone number, smh. I had to get another number they have to call them, hahaha. They're shameless, heartless thieves, but may God forgive them 🙏🏻 amen

G

G I

4 months ago· via google

Utter disaster of a firm. Immigration is a tense thing to deal with for anyone. In our case, we requested a time to speak with a lawyer and were looking to retain this firm. We were given a call time of 3:00 on a Saturday. We waited for the call, which we did receive. We spoke with an agent that took general information about us and told us she was sending the info over to an attorney, and then told us she would put us on hold and to wait for the attorney to join the call. We sat on hold for 20 minutes. I finally gave up. The agent never returned to let us know what the hold up was, never called back, nothing. It feels like this business preys on desperation and lack of clarity that surrounds immigration options and rules instead of being actual advocates for the people seeking their services. I personally worked at law firms (during college) and our clients were never asked to wait like that on the line, much less ignored to the point they gave up. What's worse is that there was no follow up from anyone to fix the mistake or reschedule. I would steer clear of the firm - first impressions matter, and we were more than ready to pay for services but they made it clear that client service is not important to them.

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